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AN APPRAISAL OF THE RIGHTS OF THE NETWORK USERS IN NIGERIA:CHALLENGES AND COMPENSATION

AN APPRAISAL OF THE RIGHTS OF THE NETWORK USERS IN NIGERIA:CHALLENGES AND COMPENSATION

Nigeria being a late entrant in the telecommunications industry has not affected it economic growth, but despite that, the country’s growth in telecommunications industry has been a subject of diverse debate. In October 2023 the telecommunications industry experienced a 0.19% growth in Active Voice subscriptions while telecom-density stood at 102.49% with internet subscriptions increasing by 0.60% compared to September In November of the same year, the industry also experienced a 0.46% growth in
Active Voice subscriptions. Also telecommunication operators activated 1.57 million mobile subscribers, as active mobile users in Nigeria in February rose to 219.7 million from 218.1 million in January; however a recent report from March to April 2024 shows
a great decline to the number of Subscribers. Moreover, it is not the growth of the industry at the disposal of the subscribers that should be celebrated, but the growth of the industry at the rate in which it serves the best interest of the consumers as stated under the various international and local regulation or legislation to which the work has come to critically analyse and provide a solution where necessary for the best interest of all who is engaged in telecommunications industry.

Keywords: Telecommunications industry; Nigeria; subscriber growth; consumer protection

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